Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center built into your Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you could face, they are compiled by our support team of practiced techs.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a collection of educational video tutorials that visually explain how to remedy a typical issue associated with your Linux cloud packages account. You will find the videos in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock technical support service and feature a 1–hour response time guarantee. Our skilled tech support engineers will be available 24–7 and will remedy any problem that you may possibly face within less than sixty minutes after the ticket submission. Normally, a reply will be provided to you within twenty minutes.